SITH FITNESS

SITH FITNESSSITH FITNESSSITH FITNESS

SITH FITNESS

SITH FITNESSSITH FITNESSSITH FITNESS
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REFUND POLICY

Last Updated: January 19, 2026


This Refund Policy (“Policy”) governs all purchases of coaching services, subscriptions, programs, and related offerings (“Services”) provided by SITH FITNESS LLC (“SITH Fitness,” “Company,” “we,” “us,” or “our”).

By purchasing, enrolling in, or accessing any Services, you acknowledge that you have read, understood, and agree to be legally bound by this Policy. This Policy forms part of and is incorporated into our Terms of Service.


Acknowledgment of Refund Policy

By completing a purchase, submitting payment, or enrolling in Services, you expressly acknowledge that you have read and agree to this Refund Policy prior to purchase.

Electronic acceptance, including checkbox confirmation, constitutes legally binding agreement.


1. 12-Week Minimum Commitment

All coaching tiers, including but not limited to:

  • Nutrition & Accountability
     
  • Online Coaching
     
  • Elite Online Coaching
     

require a mandatory twelve (12) week minimum commitment.

This minimum commitment constitutes a binding financial obligation for the full term.

Early cancellation, inactivity, non-use, travel, personal circumstances, dissatisfaction, or failure to participate does not relieve the client of responsibility for completing all payments due during the initial commitment period.

The financial obligation for the minimum commitment survives account suspension, cancellation requests, or termination by the client.


2. Monthly Billing Structure

Coaching is billed monthly.

The 12-week minimum commitment represents a three-month financial obligation, billed in monthly installments.

Failure to utilize Services does not relieve payment responsibility.


3. No Refund Policy

Except as expressly provided in this Policy, all payments are final and non-refundable.

We do not provide refunds for:

  • Change of mind
     
  • Lack of motivation
     
  • Failure to follow programming
     
  • Missed check-ins
     
  • Failure to communicate
     
  • Dissatisfaction with results
     
  • Scheduling conflicts
     
  • Early termination during the minimum commitment
     
  • Partial month usage
     

Results vary and depend on client adherence and variables outside the control of SITH FITNESS LLC.


4. No Prorated Refunds

No refunds or credits will be issued for:

  • Unused days
     
  • Unused weeks
     
  • Partial billing periods
     
  • Early cancellation within a billing cycle
     

5. Communication Standards

Response times are defined within the applicable coaching tier description.

Delays within stated response windows do not constitute grounds for refund.


6. After Initial Commitment

Following completion of the initial 12-week term:

  • Services continue month-to-month unless canceled
     
  • Cancellation must occur prior to the next billing date
     
  • No retroactive refunds will be issued
     

Clients are responsible for ensuring cancellation is properly processed and confirmed.


7. Non-Payment

Failure to complete scheduled payments may result in immediate suspension of access to Services.

Suspension does not relieve the client of financial responsibility for the minimum commitment term.

Outstanding balances may be subject to collections or legal action where permitted by law.


8. Failed or Expired Payment Methods

Clients are responsible for maintaining valid and up-to-date payment information.

Failure due to expired cards, insufficient funds, banking errors, or declined transactions does not void the minimum commitment or payment obligation.


9. Service Pauses

If Services are paused at the client’s request, no refunds will be issued.

Approval of a pause does not modify, shorten, or waive the minimum commitment unless expressly agreed in writing by SITH FITNESS LLC.


10. No Freeze to Avoid Billing

Clients may not request service pauses, freezes, or modifications for the purpose of avoiding scheduled billing or delaying payment obligations.


11. Promotional & Discounted Services

Services purchased at promotional, discounted, bundled, or special rates remain subject to this Refund Policy and are non-refundable.


12. Exceptional Circumstances

Refunds may be considered solely in the following limited cases:

  • Duplicate billing errors
     
  • Unauthorized transactions verified by the payment processor
     
  • Technical billing errors caused by SITH FITNESS LLC
     

All determinations are made at the sole discretion of SITH FITNESS LLC.

Approved refunds, if any, will be processed to the original payment method.


13. Medical Hardship Exception (Discretionary)

In documented cases of severe medical emergency preventing participation, SITH FITNESS LLC may, at its sole discretion:

  • Pause services
     
  • Extend service duration
     
  • Issue non-monetary credit toward future coaching
     

Medical documentation may be required.

This does not guarantee a monetary refund.


14. Termination by Company

If Services are terminated due to violation of the Terms of Service, harassment, fraud, misconduct, abuse, or chargeback activity, no refunds will be issued.


15. Chargebacks & Payment Disputes

Filing a chargeback or payment dispute without first contacting support constitutes a violation of our Terms of Service.

Improper chargebacks may result in:

  • Immediate termination
     
  • Permanent ban from future enrollment
     
  • Submission of signed agreements and policies as evidence
     
  • Recovery of fees, penalties, administrative costs, and collection expenses
     

We reserve the right to pursue all remedies available under applicable law.


16. Processing & Administrative Fees

In any circumstance where a refund is approved, payment processing fees, transaction fees, and administrative costs may be deducted from the refunded amount where permitted by law.


17. No Oral Modifications

No verbal statements, informal communications, or representations by SITH FITNESS LLC or its representatives shall modify or override this Refund Policy unless confirmed in a written agreement signed by both parties.


18. Digital Products & Downloadable Materials

All digital materials, downloadable resources, and program content are non-refundable once delivered or accessed.


19. Non-Transferability

Refund rights, if any, are personal to the original purchaser and may not be assigned, transferred, or delegated to any other individual or entity.


20. Dispute Resolution

All disputes relating to payments, refunds, or billing matters are subject to the dispute resolution provisions, arbitration requirements, and class-action waiver contained in our Terms of Service.


21. Policy Supremacy

In the event of any inconsistency between marketing materials, tier comparison charts, verbal statements, promotional descriptions, or other representations and this Refund Policy, this Refund Policy shall control.


22. Survival

The provisions of this Refund Policy survive termination of Services and remain enforceable after account closure.


23. Limitation of Liability

Refunds, where approved, shall not exceed the amount paid for the most recent billing period.

SITH FITNESS LLC shall not be liable for indirect, incidental, consequential, or special damages related to dissatisfaction with Services.


24. Governing Law

This Refund Policy shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.


25. Contact Information

SITH FITNESS LLC
3400 Cottage Way, Ste G2 #32610
Sacramento, CA 95825
United States

General Support: info@sithfitness.com
Legal & Billing Disputes: legal@sithfitness.com


Contact us: info@sithfitness.com


© 2026 SITH FITNESS LLC. All rights reserved.

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